Susan Collins of Doane University Receives 2025–2026 NeASFAA Distinguished Service Award
March 20, 2026
NeASFAA is proud to announce that Susan Collins, Director of Financial Aid at Doane University, has been named the recipient of the 2025–2026 NeASFAA Distinguished Service Award.
This prestigious award recognizes an individual for outstanding achievements and sustained service in the financial aid profession. It honors those whose work not only supports students at their own institutions but also strengthens the profession through leadership, collaboration, and a deep commitment to access and opportunity.
This year's recipient reflects those values at every level. Susan Collins' commitment extends across NeASFAA, RMASFAA, and NASFAA. Through active involvement on committees and professional initiatives, she continues to shape policies, practices, and conversations that directly impact students' ability to access and succeed in higher education.
Her work is not confined to titles or roles. It shows up in the steady, behind-the-scenes efforts that strengthen systems, elevate professional standards, and create clearer pathways for students navigating financial aid. Whether contributing to training initiatives, supporting emerging professionals, or engaging in advocacy, Collins consistently brings a focus on access, guidance, and opportunity.
Her long-standing dedication and unwavering service embody the true purpose of the Distinguished Service Award. She represents the kind of leadership that does not seek recognition but earns it through impact, consistency, and care for others.
"This award recognizes a person for their outstanding achievements and service in the financial aid profession. This year's recipient has a commitment to our profession that extends across NeASFAA, RMASFAA, and NASFAA, where this person continues to support potential students through involvement on committees that strengthen access, guidance, and opportunity. This person's long-standing dedication and steady service embody the purpose of this award. Please join me in congratulating Susan Collins on this well-deserved recognition."
— Hylee Horner
Collins' recognition is a reflection of a career rooted in service, a profession strengthened by her presence, and countless students who have benefited from her advocacy and leadership.